Complaints and Feedback

Last updated: October 2026

Every homeowner who contacts Hikingtop Pest Control deserves fair and honest treatment. If something went wrong, we want to hear about it. This page explains how to raise a complaint and what happens next. It is a general template and is not legal advice.

What You Can Tell Us About

You can contact us about:

• Your experience calling or contacting Hikingtop Pest Control
• How your personal information was handled
• Anything on this site you believe is unclear or incorrect
• How a provider we connected you with behaved

Issues With a Provider

Providers in our network are independent businesses responsible for their own estimates, pricing, products, work and customer service. If you have a problem with work done at your home, start by raising it with the provider directly, and keep a written record.

Please tell us as well. Feedback helps us keep the network honest, and providers who repeatedly fall short may be removed. Hikingtop Pest Control cannot resolve contract disputes, issue refunds for a provider's work or decide matters for a provider.

If your concern involves how a pesticide was applied, you may also contact the agency that regulates pest control in Tennessee.

How to Submit a Complaint

Email contact@hikingtop.com with:

• Your name and contact details
• The date you contacted us or the provider
• The number you called or the form you used, if you recall
• The provider's name, if known
• What happened and what you would like us to do

Our Response

We will acknowledge your complaint by email, usually within a few business days. We will review what happened, which may include contacting the provider, then tell you what we found and any steps we are taking.

If You Remain Unhappy

You can ask us to review our response again. You may also contact your state consumer protection office or attorney general, or your local Better Business Bureau.

Contact

Email: contact@hikingtop.com